You’ve mastered the art of attracting leads and tracking them with analytics. But what happens after the first sale? For many Shanghai SMEs, the customer journey ends with a transaction, missing the vast opportunity that lies in customer lifetime value (LTV).…
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Your Shanghai SME is gaining traction. Leads are coming in, primarily through one channel: WeChat. A potential client messages your official account, you have a great conversation, you promise to send a proposal… and then life gets in the way.…
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